About display regarding Specified Commercial Transactions Law

Distributor name

Godo Kaisha Kiiku Kobo

Distributor's address

〒861-2234

107-22 Koga, Mashiki-cho, Kamimashiki-gun, Kumamoto Prefecture

Distributor contact information

Phone number 096-201-3153

Representative

Morinaga Hirofumi

Necessary price other than the product
Shipping (Sagawa Express, Seino Transportation will deliver)

■ Bank transfer fee

payment method

■ Cash

■ Credit card ■ Bank transfer

Payment deadline

Cash: Bank transfer at the time of product delivery: Prepaid

 

When the sales contract is concluded

We will conclude the sales contract by contacting you to confirm your order.

delivery time

It depends on how busy the order is.

It may take up to 2 weeks and 4 months to wait.

Please contact us as we will respond after consultation.

Cancellation / Return

As it is made to order, we cannot accept cancellations after the start of production.

If you have no choice but to cancel during the production start period after receiving the contract,

Please note that 30% of the product price will be charged as a cancellation fee.

We will only accept returns after delivery if there is a defect or defect in the product upon arrival.

Please contact us within 7 days of arrival.
We will replace or repair it. In that case, the shipping fee will be borne here.

Repair / Warranty

Solid wood may warp, crack, twist, etc. depending on the conditions of use.
For half a year after delivery, we will repair or replace any significant deformation or damage that occurs within the normal usage range free of charge.

After that, we will repair it at the actual cost.
We will repair the product for a fee if it is mishandled, placed in an environment unsuitable for solid wood, or damaged or scratched by the customer or if an excessive load is applied.

Please read the daily care and precautions.