About display regarding Specified Commercial Transactions Law
Godo Kaisha Kiiku Kobo
107-22 Koga, Mashiki-cho, Kamimashiki-gun, Kumamoto Prefecture
Distributor contact information
Phone number 096-201-3153
Necessary price other than the product
■ Shipping (Sagawa Express, Seino Transportation will deliver)
■ Bank transfer fee
■ Credit card ■ Bank transfer
Cash: Bank transfer at the time of product delivery: Prepaid
When the sales contract is concluded
We will conclude the sales contract by contacting you to confirm your order.
It depends on how busy the order is.
It may take up to 2 weeks and 4 months to wait.
Please contact us as we will respond after consultation.
Cancellation / Return
As it is made to order, we cannot accept cancellations after the start of production.
If you have no choice but to cancel during the production start period after receiving the contract,
Please note that 30% of the product price will be charged as a cancellation fee.
We will only accept returns after delivery if there is a defect or defect in the product upon arrival.
Please contact us within 7 days of arrival.
We will replace or repair it. In that case, the shipping fee will be borne here.
Repair / Warranty
Solid wood may warp, crack, twist, etc. depending on the conditions of use.
For half a year after delivery, we will repair or replace any significant deformation or damage that occurs within the normal usage range free of charge.
After that, we will repair it at the actual cost.
We will repair the product for a fee if it is mishandled, placed in an environment unsuitable for solid wood, or damaged or scratched by the customer or if an excessive load is applied.